At Next Digital LLC, we strive to ensure that your premium, eco-conscious packaging solutions are delivered promptly and efficiently. Please read our shipping policy carefully to understand how we handle orders and deliveries within the Gulf countries.
We currently ship to all countries within the Gulf Cooperation Council (GCC), including:
For other international shipping inquiries, please contact us at info@nextdigital-llc.com for more details.
Shipping rates and delivery times vary depending on the destination and the size/weight of your order. The following is a general guide:
Shipping rates are calculated at checkout based on the weight and dimensions of your order. Please note that delays can occur due to customs processing, public holidays, or other unforeseen factors.
Orders are typically processed within 1-2 business days after payment is confirmed. We do not process orders on weekends or public holidays.
Once your order is processed, you will receive a confirmation email with a tracking number so you can monitor the status of your shipment.
Please be aware that shipments to some countries may incur customs duties, taxes, or other import fees. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for detailed information.
Next Digital LLC is not responsible for any delays or additional costs incurred by customs processes or import regulations.
Once your order has been shipped, we will send you an email with the tracking number and a link to track your shipment online. Please allow up to 24 hours for the tracking information to become available.
We do our best to deliver to as many locations as possible. However, certain restrictions apply:
If you are located in a restricted or hard-to-reach area, please contact us before placing your order to ensure we can accommodate your request.
At Next Digital LLC, we take great care in packaging and shipping your orders. However, if your shipment arrives damaged, incomplete, or if it is lost during transit, please contact our customer service team at info@nextdigital-llc.com or call us at +971 55 2996125 within 48 hours of receiving the package.
We will work with our shipping partners to resolve the issue and ensure that you receive a replacement or refund where applicable.
Once an order has been shipped, we are unable to make changes or cancel the shipment. If you need to modify your order, please contact us as soon as possible before the order is dispatched.
For any shipping inquiries, concerns, or additional assistance, feel free to contact our support team at:
Email: info@nextdigital-llc.com
Phone: +971 55 2996125